CSM believes in maintaining equipment condition and safely operation by excellent after sales service for medical equipments. Service is a value adding package CSM provided to all of its users. The services CSM provided includes the following:

  * On-site usage and technical training
  * Easy ways of diagnostic of defect and technical repair training
  * Advanced studies for product usage (Local & International)
  * Emergency defect repair and maintenance
  * Device upgrade, regular inspection, questionnaires and parts replacement.

CSM received ISO9001 since year 2000 and ISO13485:2003 since 2006. We believe it is critical
to maintain high quality awareness and standard, and we enforce such idea into all related parts including all detailed parts of development, manufacturing, and services. Today, CSM is proudly presenting CSM patient monitoring series to the world users with its international standard quality and services.

2007 is an important milestone for CSM when the corporation finally decided to digitally revolutionize customer support and services via internet. By performing simple inquires, users are able to filing, tracking, and discuss technical issues with the CSM team in real time and receive professional support for technical and services.

CSM will provide professional service standard into every components of CSM product.